Thanks again, 

The buying experience was a 10 across the board. I must commend Troncalli for retaining such an amazing salesman, Tyler was professional in every sense of the word. I had correspondence with several sales representitives at competing dealerships but they were not as knowledgable as Tyler. I was impressed with the facilty and the friendliness of all of the staff I met on the day of my purchase.
Thanks, Joe Amitrano 

As you may remember, I am in Atlanta yet come to Troncalli for even routine service that I can get within a mile or so of my residence.  I am on my sixth Troncalli vehicle I think and would not shop or patronize any other dealer.  Chris and Bruce and PT are worth the visit alone.  I have seldom had such professional yet personable service, greater confidence in a business, nor more comfortable and convenient service than I get at Troncalli.  If Chrysler can give you another or several stars for your corporate crown, then they should. 

James C. Thomason III

Troncalli has the most professional staff I have ever seen, from the top officials to the service staff. I would buy a car from Troncalli based on the service department alone and you can publish this email in your comments section for other customers to see. 

Debbie Evans

Thank you Jennifer....You did a great job. The rear window on the passenger side of my Mercedes fell off the track and I needed to drive downtown Tuesday night for a Braves game. Paul Woosley ordered the part Monday afternoon and I dropped it off Tuesday morning. A couple hrs. later I got the call to come pick it up. Service doesn't get any better than that.

            -  Jerry Noda

 Always a great visit, you guys take great care of me and the car.
            -   Mike Voiles

Everything went fine including the truck wash after the oil change.

            -  Doug McDougal

I thought the service was excellent.  I am excited about using you for any and all issues moving forward.

            -  John Kennedy

           
Sorry this reply took so long. I would like to let you know that our  experience at Troncalli was great! Your Service Advisor , Ryan took care of our problems and even John Richards your Service Manger was a big help.  Will be seeing you in the future.
            -   Laura Thomasson
           
I just wanted to follow up - it was good doing business with you guys, maybe in a few years we can do it again. My father being a retired Ford employee will not think much of it, but he'll understand. :)
            -  Jeff Puckett

Hi Kevin and Tyler,

We just want to thank you again for making that day so special not only for Morgan but for our family.  You went out of your
way above and beyond anyone else and we are truley greatful!  Morgan will remember that day for the rest of her
life!  You and your dealership will be recommended to our friends and family!

Thanks again and have a great day!

Amy Balsam

Kevin, Thank you for the great buying experience...you are a great sales person...hope your dealership knows how valuable you are. Thanks again for a great buying experience!  Al Crump


I have always felt comfortable with the Troncalli dealership, especially Lee Call.   I always make it a point to work with Lee....he is a first class salesman that puts the customer first.   I have recommended the dealership and Lee specifically to a number of individuals.  He is tremendous to work with!
Tim Gibson 

I was just contacting you in regards to Tyler Grant. I have been talking back and forth with Tyler for a while about purchasing a new Jeep Patriot. He has been extremely helpful and gone above and beyond all my expectations, having dealt with other (much less helpful) car salesmen. In the end, I had to go with a cheaper, used car but I wanted to write to tell you just how helpful Tyler was. He was a great guy to work with and by far the best salesman I've dealt with over the past few months. I will definitely remember you guys when I buy my next car and spread the word about your great staff. Thanks,

Jonathan Dockery

Tyler:
How often can you say you have accomplished an impossible feat? That's what you did when you acquired and made ready for purchase the black 2001 Oldsmobile Alero.
My 4 cylinder, automatic transmission, 2003 silver Alero coupe was totaled in an accident on Memorial Day weekend. The insurance company paid a fair price for the loss, NADA retail value for an Alero in excellent condition with an odometer reading of 78,063. I loved that car - the body style, the safety and reliability, the gas mileage. I planned on driving it three to five more years without a car payment. What I wanted as a replacement was a car equal to what I lost and at a price no higher than the insurance reimbursement. I was told that was impossible for many reasons: The Alero was last produced in 2004 so not many remain under 100,000 miles; few other brand low mileage used cars available; higher prices for all used cars; two-door cars unpopular and not many available.
You provided the impossible -- a 4 cylinder, automatic transmission, Alero coupe with bonuses:
1) An odometer reading 2,000 less than my car;
2) A selling price less than the insurance company paid for my car;
3) Leather interior (mine was cloth);
4) A sun roof (mine didn't have one);
5) Gold lettering (says \"high class\").
The car is beautiful and drives very well. Seating is much more comfortable than the new rental car I was driving. The fact that the car passed your dealership's safety inspection provides confidence it's a safe, reliable vehicle. Please let your service center know what a wonderful job they did in cleaning up the car. There's more shine than car visible in that photo.
Already the car is receiving compliments. My friend, Joe, who drove the car home and at whose home it was parked until I returned the rental car, was reluctant for it to leave his driveway. He thought it was an attractive addition to his property. Last night at the gas station, the man at the adjacent pump admired the car. Today the Safelite Auto Glass technician expressed admiration for the car. He particularly liked the tires. Huh??? Surely he meant to say \"the wheels\". Tires are all pretty much round and black.
You were a delight to work with, Tyler. Kevin was great also. You and everyone else at the dealership was professional yet friendly. The dealership itself, the exterior and interior, were spotless.
I am just so please with this car. Thank you for all your efforts.
Yvonne Crowe

I love the team at Troncalli, sales to service. I have one suggestion after my last oil change. The problem is partly my fault. I should have warned my service advisor. I have a special window film applied to my windscreen. You cannot tell easily by looking. When the technician took the service reminder sticker off of the upper left corner of my windscreen, he badly scratched the film. Then it was covered up by the replacement sticker. I doubt he even realized it. I don't care at this time, as I plan to replace it anyway, but some folks may not be so understanding. This application costs around $150.00. It again is not a complaint, I just thought it would be important to point out.  

Thank you for your wonderful service,

            - Cindy Rotton

            Very happy JEEP owner

As usual, the Subaru team was excellent. 

Douglas Kreitz


Hi, this is the second vehicle I have purchased from Troncalli, and I would not hesitate to make a future purchase from Troncalli, or recommend the dealership to a friend or colleague (10).  The best part of our purchase experience was the overall atmosphere; we were not pressured, the sales person we dealt with (Bill Winslow) was at all times courteous and professional, and demonstrated excellent product knowledge).  I was also pleased with our interactions with Mr. Ayers, who took the time to guide us through the purchasing process.  
Jon Crosby